When the emails are not updating or you are experiencing sync errors, toggling Cached Exchange Mode may help resolve the issue. Toggle Cached Exchange ModeĬached Exchange Mode is highly recommended for live Exchange Server and Office 365 email accounts to ensure Outlook performance. Alternatively, you can uninstall it and install an Outlook-friendly or Outlook-aware antivirus program on your system to avoid the issue. If disabling the antivirus program fixes the problem, try adding your Outlook to the exception list of your antivirus program. If your emails are not updating automatically, try disabling the antivirus program temporarily. If third-party apps, such as Antivirus, are not Outlook-friendly, they may affect normal Outlook operations.

Verify and update the email credentials and check the email account settings are correct.

In Outlook, navigate to File > Account Settings > Account Settings and select your email account.

Thus, you can check your email credentials and account settings manually to ensure Outlook establishes a connection with the mailbox server and synchronizes mail items to/from the server. Outlook prompts users when it fails to connect to the mailbox server and asks for the new password if changed. Continue following the next solutions to troubleshoot and fix the issue. If you can log in successfully and access all mail items, send/receive emails, etc., the issue could be with your Outlook client, profile, or data file (.ost). To verify, you can log in to your webmail account using a web browser.

Make sure the internet is working and the mailbox server is online and available. Solutions to Fix Outlook Emails Not Updating Automaticallyįollow these solutions to fix Outlook not auto-updating the emails and mail items in Inbox or Outbox folder. Low mailbox storage or local drive storage.

There are several reasons that can affect Outlook's performance and result in the emails not updating automatically issue, such as: Reasons for Outlook Email Not Auto-Updating

In this article, we have discussed the reasons that may prevent Outlook from updating emails and the solutions to resolve the issue. This problem is often accompanied by other Outlook performance issues, such as delay in sending or receiving emails, slow or no search results, slow load time, outdated mailbox, missing mail items, etc. When this issue occurs, the emails are delivered only when the user clicks the Update Folder option under the Send/Receive tab in Outlook. Outlook email not updating is a common problem that users may encounter while using the Microsoft Outlook email client on Windows.

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